FAQs

Calming Bed & Product FAQs

Our calming beds are a safe and comfortable space for you dog, raised rims provide a sense of security, faux fur mimics the touch and feel of a mother's fur coat, mentally triggering 'peace of mind'.

We take pride in the high quality of our calming beds. They have more filling than competitors, removable washable cover, wash and dryer friendly and super durable.

The covers of all our bed are removable, wash machine and dryer friendly. We do not recommend washing inner inserts, if required hand wash only.

You can see our sizing chart right here, . If you are still unsure please email our friendly support team and they will help you get the best fit.

We use a range of fabrics and materials for all of our beds, these include taffeta, oxford, nylon and microfibres. Our beds are pet-safe!

Soothing Bed is only available on our online store. We sell directly to customers to give you the best quality and lowest prices.

Although we are very confident they will, we do offer a 30-night free return policy.

Shipping & Delivery FAQs

Shipping is free on all US orders! Delivery depends on your location but we ask to allow 2-8 days

In the unlikely event your pup doesn’t like it or you would like to exchange the bed, please email our support team and they will be able to provide you with a return shipping label and all the instructions you need.

Yes, as long as our fulfilment team haven’t already shipped your order. If they have please allow for the bed to be delivered and leave it unopened so they can provide you with a return shipping label.

If the order has not been shipped yet email in with “URGENT order edit” in the subject title. Our support team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible

Email us at support@soothingbed.com and we will organise a return shipping label for you

Email us at support@soothingbed.com and we will look into it for you